Privacy Policy

Last updated: 06 January 2026

ZenSound (“we,” “our,” or “us”) operates the website https://zensound.niitlearning.in/ (the “Website”). This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit or make a purchase from our Website.

We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Who We Are

Business Name: ZenSound
Website: https://zensound.niitlearning.in/
Business Address:
292-1246, Koyanagicho,
Shimogyo-ku, Kyoto-shi,
Kyoto, Japan

Contact Email: jp.zensound@gmail.com

For any privacy-related concerns, you may contact us using the details above.

2. Information We Collect

We may collect the following categories of personal data:

2.1 Personal Information You Provide

When you interact with our Website, place an order, or contact us, you may provide:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment-related information (processed securely via third-party payment providers)
  • Any information you submit via contact forms or email communication

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill orders for Earbuds and IEMs
  • To communicate with you regarding purchases, inquiries, or support requests
  • To manage payments, refunds, and shipping
  • To improve Website performance, user experience, and product offerings
  • To send important service-related or transactional emails
  • To comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following lawful grounds:

  • Contractual necessity: To fulfill orders and provide services
  • Consent: When you voluntarily submit information or accept cookies
  • Legal obligation: To comply with applicable laws and regulations
  • Legitimate interests: To improve our services and ensure Website security

5. Cookies and Tracking Technologies

Our Website uses cookies to:

  • Enhance functionality and performance
  • Analyze traffic and user behavior
  • Remember user preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.

6. Data Sharing and Disclosure

We may share your personal data only with:

  • Payment processors (to securely process transactions)
  • Shipping and logistics providers (to deliver products)
  • IT and hosting service providers
  • Legal or regulatory authorities, if required by law

All third parties are contractually obligated to protect your data and use it only for the specified purpose.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs)
  • Secure data handling practices

8. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, tax, or accounting obligations

When data is no longer required, it is securely deleted or anonymized.

9. Data Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers and encrypted connections (SSL)
  • Restricted access to personal data
  • Regular security monitoring and updates

While we strive to protect your data, no method of transmission over the internet is 100% secure.

10. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access – Request a copy of your personal data
  • Right to rectification – Correct inaccurate or incomplete data
  • Right to erasure (“Right to be Forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, contact us at jp.zensound@gmail.com.

11. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Any updates will be posted on this page with the revised “Last updated” date.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us:

Email: jp.zensound@gmail.com
Business Name: ZenSound
Address:
292-1246, Koyanagicho,
Shimogyo-ku, Kyoto-shi,
Kyoto, Japan